Privacy policy

Last updated: August 2026. This policy explains how Portal Redwood Path Co., Ltd. processes personal data when you use portalredwoodpath.click or book training sessions.

1. Data controller

Portal Redwood Path Co., Ltd., 389 Somdet Chao Phraya Road, Khlong San, Bangkok 10600. Email: hello@portalredwoodpath.click. Phone: 02-414-6387.

2. Data we collect

Enquiry forms: name, email, session interest, preferred dates, and message content.
Bookings: contact details, payment reference, attendance records, and optional pre-session chart lists you submit.
Technical data: basic server logs (IP address, browser type, pages viewed) and cookie consent choice stored locally in your browser.

3. How we use data

We use your information to respond to enquiries, confirm sessions, prepare materials, improve our website, and meet legal obligations. We do not sell personal data. We do not use enquiry data for unrelated marketing without your consent.

4. Legal bases

Processing is based on steps prior to a contract (responding to enquiries and bookings), performance of our training agreement, legitimate interests in operating a secure website, and compliance with applicable law.

5. Retention

Enquiry records are kept for up to twenty-four months unless a booking follows. Booking and payment records are retained for seven years for accounting and tax purposes. Server logs rotate within ninety days. Cookie consent choices remain in your browser until cleared.

6. Sharing

We may share data with payment processors, email providers, and print suppliers only as needed to deliver services. Charts you submit for pre-session review are seen by assigned instructors and deleted from active folders within sixty days after the session unless you request earlier deletion.

7. International transfers

Our primary systems are in Thailand. If we use overseas email or analytics providers, we ensure appropriate safeguards such as contractual clauses or provider certifications consistent with applicable requirements.

8. Your rights

You may request access, correction, deletion, or restriction of your personal data, and object to certain processing where applicable law provides. Contact hello@portalredwoodpath.click. You may lodge a complaint with the Office of the Personal Data Protection Committee of Thailand if you believe processing violates the law.

9. Security

We use reasonable administrative and technical measures to protect data. No online transmission is completely secure; please avoid sending brokerage passwords or account credentials through the contact form.

10. Changes

We may update this policy and will revise the date above. Material changes affecting booked clients will be communicated where appropriate.